Privacy policy
Last Updated: July 13, 2026
Artmaze Studios, a brand operated by Fluky Films, operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Artmaze Studios is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an identifiable individual.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Financial and payment information, including transaction details, payment method, payment confirmation, and other payment-related information processed by Shopify, Razorpay, or other payment service providers used to complete your transaction.
Account information, including your username, password, preferences, settings, and other information associated with your customer account.
Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.
Communications with us, including information you provide when contacting us for customer support, inquiries, feedback, returns, refunds, or other assistance.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our website or services and through cookies and similar technologies.
From our service providers, including when we engage them to provide technology, payment processing, shipping, fulfilment, analytics, customer support, or other services on our behalf.
From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide the Services to you, including to process payments, fulfil orders, arrange shipping, facilitate returns and refunds, manage your account, remember your preferences, provide customer support, enable product reviews, and improve your shopping experience.
We may also use your information to better understand customer preferences and improve our products, website, and Services.
Marketing and Advertising
Where permitted by applicable law, we may use your personal information for marketing and promotional purposes, such as sending promotional communications by email, text message, or other channels and displaying advertisements for products or services that may be relevant to you.
This may include advertising based on products you have viewed, purchased, or added to your cart, as well as your interactions with the Services.
Security and Fraud Prevention
We may use your personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, or take action regarding suspected fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you create an account, you are responsible for keeping your account credentials secure and should not share your password or other access details with anyone else.
Communicating with You
We use your personal information to provide customer support, respond to inquiries, process requests, communicate information regarding your account or orders, and maintain our relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws, regulations, legal obligations, or valid legal processes, including requests from law-enforcement agencies or government authorities.
We may also use personal information in connection with actual or potential litigation, dispute resolution, investigation of violations of our terms or policies, and the protection of our rights and those of our customers or others.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
These circumstances may include:
Shopify, payment processors, service providers, vendors, and other third parties that perform services on our behalf, including IT management, payment processing, fraud prevention, data analytics, customer support, cloud storage, fulfilment, and shipping.
Business and marketing partners that help us provide marketing services and advertising, where permitted by applicable law.
Shipping and fulfilment providers where disclosure is necessary to process and deliver your order.
Third parties where you direct or consent to disclosure, such as when you use social-media integrations, third-party login services, or other connected services.
Our affiliates or entities within our corporate group, where applicable.
We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets, or bankruptcy, or where necessary to comply with legal obligations, respond to legal processes, enforce our terms and policies, or protect the Services, our rights, and the rights of customers or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than the country in which you reside, where necessary to provide, secure, and improve the Services.
In addition, to help protect, grow, and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify.
To provide these features, Shopify may process personal information collected about your interactions with our store, along with other merchants and Shopify.
In such circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise your rights concerning the use of your personal information for those purposes.
To learn more about how Shopify uses your personal information and any rights you may have, please visit:
Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en
Depending on where you live, you may also exercise certain rights relating to your personal information through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms and conditions.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.
Information you provide in public or semi-public areas, including information shared through third-party social-media platforms, may be viewable by other users of those platforms.
The inclusion of a third-party link on our Services does not necessarily imply endorsement of that platform, its content, or its operators.
Children's Data
The Services are not intended for use by children under the applicable age of majority in their jurisdiction, and we do not knowingly collect personal information from children in violation of applicable law.
If you are the parent or legal guardian of a child who has provided personal information to us, you may contact us using the details provided below to request that such information be deleted, subject to applicable law.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no security measure is perfect or completely impenetrable, and we cannot guarantee absolute security.
Information transmitted over the internet or through other electronic communication channels may not always be secure. We recommend that you avoid sending highly sensitive or confidential information through unsecured communication channels.
The length of time for which we retain personal information depends on various factors, including whether the information is required to maintain your account, fulfil orders, provide the Services, comply with legal or regulatory obligations, resolve disputes, prevent fraud, or enforce our agreements and policies.
Your Rights and Choices
Depending on where you live and applicable law, you may have some or all of the following rights relating to your personal information.
These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline a request where permitted or required by applicable law.
Right to Access or Know
You may have the right to request access to personal information we hold about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate or incomplete personal information we maintain about you.
Right to Portability
You may have the right to receive a copy of certain personal information we hold about you and, in certain circumstances, request its transfer to another party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside and applicable law, you may have the right to opt out of the sale or sharing of your personal information or the processing of your personal information for targeted advertising.
Where available, you may exercise these rights through the privacy options provided on the Services or by contacting us using the details provided below.
If you visit our website with a recognised Global Privacy Control preference signal enabled, we may treat this as an opt-out request for the relevant device and browser where required by applicable law.
If the device can be associated with a Shopify account, the request may also be applied to that account.
Managing Communication Preferences
We may send promotional emails or other marketing communications where permitted by applicable law.
You may opt out of receiving promotional emails at any time by using the unsubscribe option provided in those emails.
Even after opting out of promotional communications, we may continue to send you non-promotional communications relating to your orders, account, customer service inquiries, transactions, or other necessary service-related matters.
Additional Rights for UK and European Economic Area Residents
If you reside in the United Kingdom or European Economic Area and subject to applicable exceptions and limitations, you may have additional rights, including:
Objection to Processing and Restriction of Processing
You may have the right to object to or request restriction of certain processing of your personal information.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may have the right to withdraw your consent at any time.
Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
You may exercise any applicable rights through the Services where such options are available or by contacting us using the contact details below.
To learn more about how Shopify uses your personal information and any rights you may have, including rights relating to personal information processed by Shopify, please visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising applicable privacy rights.
We may need to verify your identity before processing certain requests, as permitted or required under applicable law.
Where permitted by law, you may appoint an authorised representative to submit a request on your behalf. We may require proof that the representative is authorised to act for you and may also need to verify your identity directly.
We will respond to requests within the time required under applicable law.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details below.
Depending on where you live and applicable law, you may also have the right to lodge a complaint with an appropriate data-protection authority or regulatory body.
Residents of the European Economic Area may contact the relevant data-protection supervisory authority in their jurisdiction.
International Transfers
Your personal information may be transferred, stored, or processed outside the country in which you live where necessary to provide the Services or operate our business.
Where required by applicable law, we will rely on recognised safeguards and transfer mechanisms when transferring personal information internationally.
If personal information is transferred outside the European Economic Area or United Kingdom, we may rely on legally recognised mechanisms such as the European Commission's Standard Contractual Clauses, applicable UK transfer mechanisms, adequacy decisions, or other permitted safeguards, as relevant.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal or regulatory requirements, or for other operational reasons.
When we update this Privacy Policy, we will post the revised version on our website and update the "Last Updated" date.
Where required by applicable law, we may also provide additional notice regarding material changes.
Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us:
Artmaze Studios
A brand operated by Fluky Films
Email: support.artmazestudios@gmail.com
Phone: +91 8963053201
Address: 15A Shiva House, Ganga Vihar, Jamdoli, Jaipur, Rajasthan 302031, India
For the purposes of applicable data-protection laws, Artmaze Studios, operated by Fluky Films, is the data controller of your personal information where applicable.